Frequently Asked Questions
You’ve got questions. We’ve got answers.
Getting Started
How do I get started?
Set up an initial consultation using our online booking or give us a call at 303-957-6502 We’re happy to entertain initial design ideas via email as well in order to determine if a design consultation is needed. For general inquiries or design-related inquiries feel free to email our team directly at [email protected].
How do I schedule a design consultation?
Appointments can be scheduled online. If there are no time slots shown online that work for you, please feel free to call or email us directly at 303-957-6502 or [email protected] and we’ll do our best to accommodate your schedule.
Can I schedule an appointment if I live outside of Tulsa?
Absolutely, we work with clients remotely and conduct meetings via phone, Skype, Zoom, Go to Meeting, and more.
Do you serve international clients?
We do! We are more than happy to conduct meetings over video and phone for our international clients. Give us a call at 303-957-6502 or schedule an appointment on our contact page. Be sure to adjust the time to your time zone and mark “Outside of Denver.”
How far in advance should I book to get jewelry for a certain date?
Depending on our demand, custom jewelry typically takes 6-10 weeks from initial design consultation to final product, so clients should book at least 6 weeks before they need a finished piece.
Jewelry Design Process
How is your jewelry made?
All of our jewelry is handcrafted with the utmost concern for craftsmanship and quality in metals and stones.
How long does it take to make a custom piece?
Typically, custom jewelry takes about 6-10 weeks from start to finish. Depending on your design, the process can potentially be expedited if you need your custom jewelry sooner.
What materials do you work with?
We work with the following precious and semi-precious metals: 14k/18k white gold, 14k/18k yellow gold, 14k/18k rose gold, platinum, and palladium. We do not work with “industrial” non-precious metals such as titanium, cobalt, tungsten, and stainless steel nor base metals such as brass, bronze, and copper. We enjoy creating jewelry using white and colored diamonds; however, as well as precious gemstones. We do not work with mediums that won’t stand the test of time such as wood, soft rocks, soft gemstones, shells, leather, enamel, animal skin, bone, and more. We prefer to tell it straight and spare our clients from having a “lifetime” piece that doesn’t, in fact, last a lifetime.
How do you select your materials?
All diamonds, gems, and metals are hand selected to be specific to your custom designed piece. We use only diamonds and gemstones that meet our high standards of quality and appearance in all our pieces; after all, our name is on the jewelry as well. We make diamond selection an easy process by only showing you great diamonds hand-selected just for you, so no bad choices are even an option. We love to make alternative engagement rings too, so we’re great at using gemstones instead of the more traditional diamond options should that be our client’s preference.
Do you work with conflict free diamonds?
In order to accommodate clients who value higher standards regarding the ethics and sustainability around stone sourcing, we source diamonds regulated by the Kimberley Process, however like most regulatory systems, the KP leaves room for ethical grey areas. To ensure social and environmental standards we offer options like Canadian diamonds and lab grown alternatives.
Can you work with my existing heirloom jewelry or loose diamond?
This is our specialty! We make “new” jewelry from old jewelry or family heirlooms by using the diamonds and gemstones from an heirloom piece and repurposing them into a new design. We recycle the metal from your old jewelry however, we do not use it in ‘new’ piece. Instead, we give you a credit towards your new piece for the value of the old metal, and use guaranteed high quality recycled metal on your new piece. Often, old jewelry has mystery, lower quality alloys. We do what we do so we can be sure the metal in your piece is the highest quality possible. We like to think of it as an earth-friendly exchange of metals.
What services do you provide?
In addition to custom engagement rings, custom wedding bands, custom statement rings and other custom jewelry (earrings, necklaces, bracelets, etc.) we also offer jewelry repurposing services for heirloom jewelry and divorce jewelry, and our Loaner Ring service.
Do you do engravings?
We do not offer engraving services for jewelry that has been purchased somewhere else, but we can certainly incorporate engraving into your Abby Sparks custom jewelry.
Do you provide a warranty on your jewelry?
Quality is our highest priority and we stand behind the craftsmanship and integrity of our jewelry. We want our clients to be completely happy with their one-of-a-kind pieces, so we will do what it takes to achieve this goal. If you are not completely satisfied with your purchase, we want to know! We provide a lifetime warranty against defects in craftsmanship. However, we charge a nominal fee for repairs due to normal wear and tear.
Cost and Financing
How much does custom jewelry cost?
Our custom engagement rings typically start at $6,000. Many factors impact the price of custom jewelry such as gemstone preferences like type of stone, carat weight, cut and clarity. Additional price influences include metal type, overall dimensions of a piece, design complexity and detail, rarity of gemstones to be sourced, quantity of gemstones to be set, and more. There is no maximum to the price range of our custom jewelry, as we are proud to have access to some of the world’s finest gemstone and diamond specimens. Additionally, since we are a custom outfit, our design possibilities are endless. Financing is available.
Can you work with my budget?
We typically have two approaches to designing. We can design around what the client loves or around a budget. If you have a particular budget above our base starting point for custom fine jewelry of $4,000 and custom engagement rings of $6,000, we pride ourselves on guiding people with designs and corresponding metals, gemstones & diamonds that best suit their financial needs but that still provide a great value, both visually and in quality. Designing around what you love means that there isn’t a fixed budget, but rather a determined budget range for the general look and materials. Either way, design parameters are part of a conversation that we have at the initial design consultation.
When do I pay for my custom jewelry?
Payments for custom jewelry are divided into three installments. First you pay a $500 design deposit at the end of your initial design meeting if you would like to move forward.. Then we require a fifty percent deposit for all custom pieces, to be paid before commissioned jewelry goes into production. You’ll pay the final 50% installment upon delivery.
Do you offer a payment plan?
About ASJ
How long have you been in business?
Abby Sparks Jewelry was established in 2012, and has been shaking things up ever since.
Where are you located?
In 2020 we moved from Denver, Colorado to Tulsa, Oklahoma. All designs and jewelry showings are done virtually allowing us to serve clients all over the world!
Are you a credentialed jeweler?
We are members of the Women’s Jewelry Association (WJA), Jewelers of America (JA), Manufacturing Jewelers & Suppliers of America (MJSA) and Gemological Institute of America (GIA). We have a team of professional and certified bench jewelers with more than 40 years combined experience.
What kind of jewelry can you make?
If you can dream it, we can make it! We provide custom wedding rings for men and women, custom engagement rings, custom earrings, pendants, necklaces, cufflinks, bracelets, broaches, money clips, and basically anything else that can be cast in precious metal.
Do you have liability insurance?
If you’re working with us on a custom jewelry piece, we’re more than happy to provide you details about our commercial liability insurance policy.
Ready to Start Designing?
We will work with you to help you take the first step toward designing a ring.
By Appointment Only
110 S. Hartford Avenue
Suite 2539
Tulsa, OK 74120
Call/Text
303.957.6502